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Privacy Policy | Foot & Ear Medics

Last updated: January 2025

Foot & Ear Medics is committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we protect it.

  1. Information We Collect

We may collect the following information when you place an order or contact us:

  • Name
  • Delivery and billing address
  • Email address
  • Telephone number
  • Payment details (processed securely through our payment provider; we do not store card numbers)
  • Order details and purchase history
  1. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Take payments
  • Arrange delivery
  • Contact you if we need to discuss your order
  • Improve our website and services

We do not sell or share your personal information with third parties except where required to process your order (e.g., couriers, payment processors).

  1. Payment Security

Payments are handled by secure third-party payment processors.
We do not store or have access to your full card details.

  1. Data Storage

Your personal data is stored securely and only for as long as necessary to fulfil your order or comply with legal obligations.

  1. Your Rights

You have the right to:

  • Request a copy of the information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data where legally applicable
  • Withdraw consent to marketing communications
  1. Contact Us

If you have any questions about this policy or need to request information, please contact us by phone: 07802 816078